After a customer call, to see which questions you dodged or punted.
Here is a customer call transcript: $transcript. Find every question the customer asked that I did NOT fully answer in the moment - deferred, deflected, promised to follow up on, or answered vaguely. For each: quote the question, note how I handled it, judge whether the deferral was reasonable (needed real info) or avoidable (should have known), and list the open follow-ups I now owe them, ranked by how much they affect trust or the renewal.
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